This policy statement describes the information Pro Service requires to process customer requests for service and installation purposes.
When contacting us we collect personal information associated with your name and identity. We also maintain a customer database of services provided and site images taken. This data is used to provide a personal customer relationship between you and Pro Service.
Personal data collected online may also be combined with information you provide Pro Service through other sources such as product registration, call centers or public events such as trade shows or seminars.
We collect information that your browser sends whenever you visit our website. This data may include your computers I/P address, browser type/version, our site pages visited, the time and date of your visit, the time spend on those pages and other statistics.
In addition, we may use 3rd party services such as Google Analytics and data from our social sites that collect, monitor and analyze data.
Pro Service doesn’t knowingly collect personal data under the age of 13. If we learn that this has occurred, we will delete the data from our systems.
The information collected is utilized to provide customer services and internal marketing services.
Information collected from websites, ads and promotions are utilized to facilitate further marketing strategies. The information collected may be utilized to personalize your website sessions to better fit your interests.
We may use your Personal information to contact you with newsletters, marketing or promotional materials. Your Personal information may be used to register products purchased from us, for manufacturer warranty purposes.
Information collected (under the control of Pro Service) is not shared, rented, leased or sold to any 3rd parties. In cases where a subpoena, court order or legal process is initiated, we may respond by disclosing your personal data.
The security of your Personal information is important to us and we make every effort to protect your personal data. We use physical, managerial and industry standard security technologies to help protect your data from unauthorized use or disclosure.